Make the most of your website
Integrated lead capture, case routing to your staff, and social media response workflows
Lead capture forms, petitions, surveys and more - integrated forms allow you to update your database from any website.
Route Cases to Staff
From press inquiries, to scheduling, to constituent concerns, we can create forms that route inquiries and cases to the appropriate staffer so they can be resolved ASAP.
Social Media Rapid Response
Maximize your social media outlets by collecting information from your social media followers.
Workflow logic and elevation rules can grow in complexity as your organization scales, helping streamline your operations.
Use built in predictive analytics to track, measure and analyze your online performance.
Improve your online performance
In collaboration with your digital and communications teams, we’ll ensure your online channels – including your organization’s website – is fully connected and integrated with your database.
Tracking URLs and “campaigns” can be structured and even A|B split-tested to measure and analyze online operations and activities, such as rotating landing pages, online petitions, email performance and more.
Capture and resolve each online interaction
Our tools turn online interactions with your website, Facebook, or Twitter account into trackable and routable cases.
Analyze the content of multiple online interactions to help your organization understand what's being said about your candidate or campaign.
Whether its scheduling requests, event RSVP's, policy questions or technical issues, workflows are an excellent way to route inquiries to the correct staff member. Senior staff and leadership have a high level overview of unresolved cases and important inquiries can easily be elevated up the chain of command.